Why Was I Kicked Off Stream Due to an IP Address Error?
If you get kicked off of a stream due to an IP address error, it means that multiple devices are logged in with the same passcode.
This happens when passcodes are:
- intentionally shared.
- being used on multiple devices.
- simple enough to where someone else may be using the same one.
To resolve this issue:
- Don't share passcodes.
- Use one device to view streams.
- Contact support to change your passcode.
Still having trouble? Click here for common troubleshooting tips.